Answers to Frequently Asked Questions
What are the system requirements for 1 Click Spam Shield?
- Intel Pentium or compatible processor
- Microsoft Windows 98/ME/NT/2000/XP
- Microsoft Internet Explorer 5.0 or higher Netscape 4.71 or higher
- Pentium 100MHz, 32MB RAM, 5.33 MB HDD space
- Minimum: 486, 16mb Ram, Windows 95 and an Internet Browser (IE4 or later).
We strongly advise that you always install the latest updates for Internet Explorer and Windows from Microsoft web site.
What Operating Systems is 1 Click Spam Shield compatible with?
- Windows 98, Windows 2000, Windows NT, Windows ME, Windows XP.
Where can I download 1 Click Spam Shield?
- You can simply click 'HERE' and 1 Click Spam Shield will download..
How can I get more downloads?
- You can simply click 'HERE' and you will be taken to After Purchase Services you must email and request for further downloads please make sure to provide your order number which starts with a ST. You can also email you request for more downloads simply click 'HERE'
How do I download 1 Click Spam Shield?
- You can download by either clicking 'HERE' or by doing a download by right clicking on the 'begin HTTP download' button and choosing 'Save Target As' in IE or 'Save Link As' in Netscape.
Where do I download the file?
- You can download the file anywhere you like on your PC, just make sure that you remember the location where you saved it, and the name of the file. If you choose Desktop, this will be easier for you to install the product once you have completed the download.
What will happen when I download?
- Once the download starts, you will see a box pop up with a status bar, and a percentage that will climb to 100%.
What happens after I download?
- After the download has completed, you will need to go to the location that you saved the file at and double click on the new icon to start the installation.
What happens if the download stops before it is complete?
- This site provides downloads that adheres to the HTTP 1.1 specification that allows for re-start able downloads. Therefore, if your download stops or is interrupted before it is complete, simply press the begin download button again and the download should resume where it left off.
If you need to get to the re-download page click 'HERE'
I have finished downloading where do I find 1 Click Spam Shield?
- The best way to know where your download saved is to pay close attention to the "Save As" window at the beginning of the download process. Once you have clicked the download button and selected the option to save the file, you will be given the "Save As" window, which shows you exactly where your download is being saved to on your computer.
- If you know the filename, you can do a search on your computer for it.
What does 1 Click Spam Shield do?
-1 Click Spam Shield provides security solutions for personal computer users and business. With 1 Click Spam Shield you can easily configure and classify your inbox contents and protect it. It is the very useful spam filtering tool making use of Artifical Intelligence and Neural Networks.
Why do I need 1 Click Spam Shield ?
1 Click Spam Shield helps you managing your Email Accounts with maximum protection. This class of software shields you from destructive information, junk email thus making certain that you only receive messages that are of important priority accurately classify your important Emails.1 Click Spam Shield will launch a secure safe-guard filter for all your Email ensuring you to get messages from people you know. Whenever you start 1 Click Spam Shield, it automatically gets connected to the Internet and Updates the current Version by the New Version, if exist any.
What payment methods do you accept?
- We accept Visa, Master Card, Discover and Amex, American Express, and much more. You can safely enter your entire credit card number via our secure-on-line-order process, which encrypts all submitted information.
When will my credit card be charged?
-Your credit card will be charged as soon as you place the order.
How will the charge show up on my credit card?
- The charge will appear on your credit card as: Secure PC Solutions.
What address should I enter in the billing information screen?
- For credit card verification, you must enter the address exactly as it appears on your credit card statement.
Should I put spaces or dashes in the Credit Card number?
- No. Your card number should be entered in as a continuous string of numbers with no spaces.
Why are you not accepting my credit card?
- There are many reasons for a failed credit card transaction. Your card may have expired or reached its limit or a credit card computer, either on our end or your banks end, may have encountered a machine error. If you do have problems, you just click 'HERE' to email support 24 hours a day, 7 days a week. Please provide any error message numbers you may have received, as well as the order number from the shopping cart.
I have purchased 1 Click Spam Shield and I would like to download it again.
- To re-download software you have already purchased, you will need click 'HERE'or go to the website 'HERE' and download the 15 days trial version which will automatically register 1 Click Spam Shield after installation providing you have not reinstalled windows.
I have never purchased over the internet is it safe? -Yes. It is perfectly safe and secure to purchase 1 Click Spam Shield Online with our Secure-On-line-Order-Process you can simply safely and securly make your Secure-On-line-Order 'HERE' .
Why do I need to accept cookies?
- Cookies are placed on your browser for your convenience, and the Commerce System used is cookie dependent. When you place an order, information is written onto your hard drive. The next time you place an order; the system recognizes who you are and automatically enters your information into the form.
- Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
Are these cookies a security risk?
- No. Because cookies read information on your hard drive, some think this means they give access to all the information on your computer. Our commerce system encrypts all cookies and they cannot be read by any other web page. The cookie actually contains no personal information, just a unique identifier for our system to recognize this browser.
How do I set up my browser to accept cookies?
- If you're using Internet Explorer, go to the View menu and select Internet Options. Within the Internet Options window, select the advanced tab at the top right, scroll down until you see a selection titled "Cookies" and make sure the "Always accept cookies" box is checked.
- If you're using Netscape Navigator, go to the Options menu and select Network Preferences. Within the Network Preferences window, select the Protocols tab. There is a heading titled "Show an Alert Before" and a check box next to a selection titled "Accepting a Cookie". If this is not checked, you will automatically accept cookies without being warned by your browser.
How do can I order 1 Click Spam Shield?
- You can order simply by clicking 'HERE'
Do you provide discount on bulk order for Business or Government dept's?
- Yes we do please contact admin@securepcsolutions.com for volume orders.
How do I install 1 Click Spam Shield?
- Once downloading is complete, you may see a "Download successful" dialog box. If you see this dialog box, click Install .C:\My Download Files\1Click Spam Shield.exe. Skip this step if installation has already started. Open the folder the new software was downloaded into, and double-click the file you downloaded. For instance, 1 Click Spam Shield, double-click the file named 1Click Spam Shield.exe. - When 1 Click Spam Shield Setup screen appears, read the information and click Next. Read the instructions on each screen. But in general you are asked to do some or all of the following: Read and agree to a license agreement. If you decline, installation will terminate. - Choose a destination directory folder. This is the location where the new software will be installed, normally C:\Program Files\1Click Spam Shield.exe or click the browse button and choose your folder for installation. When you see the prompt telling you that installation is complete, click Restart.
How do I uninstall 1 Click Spam Shield?
Go to start > control panel > Add/Remove Programs > remove program and click on 1 Click Spam Shield. and uninstall will begin. or Click Start >Programs>Secure PC Solutions> 1 Click Spam Shield> Uninstall 1 Click Spam Shield.
When will I receive my activation code I have just ordered 1 Click Spam Shield?
- As soon as you place your order you will automatically receive an email with your order confirmation and your activation details, so please make sure you have provided us with the correct Email address if you dont click 'HERE' and enter you email address to retrieve you order history which will have your activation code on it.
How long will it take to get my activation code once I have completed the secure-on-line order process?
- As soon as you place the secure-on-line order, you will be emailed at the email address you have provided when you placed the order with the order confirmation also activation code.
I have placed an order and I have not received my activation code?
- Please click 'HERE' for after purchase services and enter your email address and retrieve your order history or there may well be errors in your order form for example wrong email address, name, and address. Please check and make sure that you have provided us with the correct information.
I have purchased 1 Click Spam Shield how ever the activation code is wrong?
- Please make sure that you have typed in the correct activation code. There is no reason why the activation code would be wrong. If you have miss placed or lost the activation code then we will be happy to re-issue your activation code just click 'HERE' for after purchase services. If this does not help then please download 1 Click Spam Shield from 'HERE' or download from the 1 Click Spam Shields main website 'HERE' and install 1 Click Spam Shield . Now that you have downloaded and installed the software, please double-click on the 1 Click Spam Shield It shortcut icon which is on your desktop. (If you cannot see the icon on your desktop, then go to START and look in PROGRAM FILES for a folder called Secure PC Solutions - 1 Click Spam Shield. Open that folder and you'll see the "1 Click Spam Shield" icon) please click it.
1 Click Spam Shield It will load and display (enter key) or (buy now) or (try it), press (enter key) and a small box will appear asking for Serial name and Serial code. This is where you have to input the serial number name (the name you gave when placing the order) and serial number (a series of letters and numbers).
Please carefully type or copy & paste the User name & Serial Number EXACTLY as shown in the email you have received when your are placed the order. This will unlock the software and it is ready to use.
I have a computer and also a laptop, will I have to pay for another activation code?
- A single user activation code does cover you for more then one installation. How ever you can only use one computer at a time with 1 Click Spam Shield and no more then one at any one time.
I have just changed/ formatted/ replaced my hard drive. Will I have to repurchase the activation code?
- No. If you have changed/ formatted/ replaced your hard drive or even bought a new computer you will not have to purchase another license for 1 Click Spam Shield unless your License has expired beyond the 365days of usage.
I have lost the activation code?
- Please contact after purchase services 'HERE' and we will be happy to help.
I have Ordered 1 Click Spam Shield with CD, but I don't know where is my "Activation Code"?
-To get your activation code, click 'HERE' or after purchase services. Enter your email address and order no. Hit the submit button. On the next page that will follow, click on the reciept link below the serial numbers heading.
How can I manage my e-mail accounts?
Yes -You can manage your Email Accounts easily, by simply click on the "Accounts" button on the main screen, the Account Screen appears on the right pane. In the top "Accounts" section available for you can see what Email Account you already have configured. And the "Setup" section will enable you to manage your Email Accounts.
Have I able to create My new E-mail Account? How it possible?
Yes.Click on the "Accounts" button on the main screen, the Account Screen appears on the right pane. There"Accounts" section and the "Setup" section are availables, To create a new Email Account you must enter the "Account" information in the "Setup" section, you have to write the Name, your E-Mail address with your Password in the TextBox, in Server you must enter your POP3 server. If you don't know your POP3 account, ask your Internet Service Provider. Then you have to enter the Port, the default port is 110. Click on the "Create Button", then click on the "Apply" Button.
Is it possible to start 1 Click Spam Shield with Windows?
-Yes. You click on "Option" Button on the main screen, select "Option" tab, mark the check box "Start with Windows", click on "1 Click Spam Shield" Button and restart Windows, it will start with Windows.
How can I get the reports on emails of 1 Click Spam Shield?
-You click on the "General" button, General screen appears on the right pane. The "GeneraI" section allows you to shows the report of total Emails, shows the total number of Emails scanned by 1 Click SpamShield, and "Good and Bad" shows the total number of Good and Bad Email found on your email accounts.
I want to see view log reports.How can I do this?
You click on the "General" button, General screen appears on the right pane.The "GeneraI" section allows you to click on the "View Log" button, shows you the log of the emails that 1 Click SpamShield scanned.
Is it possible to shows Safe list email's Only? How ?
-Yes.You simply click on "General" button on the main screen, General screeen will appear on the right pane. You select "Extreme" option, 1 Click SpamShield will get only emails that are in the "Safe list" , all other emails will be ignored.
How can I do to see an E-mails in the Safe list of Friends and Business ?
-You simply click on "Safe list" button on the main screen, Safe list screen appears on the right pane. Safe list has partitioned into two tabs - 1) Safe E-mail list and 2) Set Up. In the top "Safe E-mail list', by clicking on the "Business" button or you can see your friends email list by clicking on "Friends". And Click on "1Click Spam Shield" button appear on the bottom on the main screen.
Is it possible to delete E-mails in Safe list Friends and Business?
Yes-You simply click on "Safe list" button on the main screen, Safe list will appear on the right pane. Safe list has partitioned into two tabs - 1) Safe E-mail list and 2) Set Up. Set Up contains information about Name, User and Domain in the TextBox. If you want to give only domain information, then Check the 'No Name' and ' All Users'. If I want to delete it , simply click on the "Delete" button and click on the "Apply" button. And Click on "1Click Spam Shield" button appear on the bottom on the main screen.
I want to create an E-mails in 1Click Spam Shield Spammer. How can I do ?
-You can create an E-mails in Spammer.You can simply click on "Spammer" button on the main screen, Spammer will appear on the right pane. Spammer has partitioned into two tabs - 1) Spammer E-mail list and 2) Set Up. Set Up consists information about Name, User and Domain. If you want to give only domain information, then Check the 'No Name' and ' All Users'. If I want to create it, simply click on "Create" button and click on the "Apply" button, then click on "1 Click Spam Shield" button appear on the bottom.
Had I seen those person's who's mails is not found in Inbox?How?
-Yes.You can simply click on "Spammmer" button on the main screen, Spammmer screen appear on the right pane. Spammmer has partitioned into two tabs - 1) Spammmer E-mail list and 2) Set Up. When you click on one of the spammer from the "Spammer Email" Lists, then you will see in the "Setup" section, the information from that person appear on the setup tab, click on "Apply" button. and Click on the "1 Click Spam Shield" button appear on the bottom.
How can I create Rules in 1 Click Spam Shield ?
-By clicking on "Rules" button on the main screen, Rules option appear on the right pane. Rules section has partitioned into 4 tabs - 1) Rules 2) Rules consider as Spam 3) Keyword and 4) Detected Spam is detected. Rules contains 4 columns - Word, Value, Subject and Body. Keyword contains - Subject & Body chekBox. Detected Spam is detected contains - Attachment Option. If you want to Create rules, Click on the "Create" button and click on the "Apply" button. Finally click on the "1 Click Spam Shield" button appear on the bottom.
I want to delete Rules in 1 Click Spam Shield Rules. How can I do ?
- Click on the "Rules" button on the main screen, "Rules option" will appear on the right pane. Rules Section has partitioned into 4 tabs - 1) Rules 2) Rules consider as Spam 3) Keyword and 4) Detected Spam is detected. Rules contains 4 columns - Word, Value, Subject and Body. Keyword contains - Subject & Body chekBox. Detected Spam is detected contains - Attachment Option. If you want to Delete, simply click on "Delete " button and click on the"Apply" button. You can increase or decrease the "Tolerent" value by just drag with mouse. Finally, click on "1Click Spam Shield" button appear on the bottom.
Do you provide free technical support for 1 Click Spam Shield??
- We provide free technical support to all our customers and we will respond all technical support e-mails within 24 hours. Please note registered customers will always get priority. You can simply contact support 'HERE' we will be more than happy to assist you.
I usually buy software that is provided in a CDROM. Do you provide a hard copy of 1 Click Spam Shield?
- Yes. As of now, we provide 1 Click Spam Shield in a CD form.Choose to buy 1 click spam Shlied on CD with you purchase.To purchase click 'HERE'
I have forgot to use the Coupon can I use it now?
- Once you have purchased 1 Click Spam Shield without the coupon we can not take a coupon after a purchase has been made.
Do you provide support on phone?
- No. As of now we do not provide support on phone.
I have ordered 1 Click Spam Shield with CD. But I have not yet received it.
- Please allow us at least 3 weeks for your CD to be shipped. If you still donot receive it, contact support@securepcsolutions.com
Where can I find the License Agreement for 1 Click Spam Shield?
- Please click 'HERE' to view the license agreement
What is the return Policy for 1 Click Spam Shield
- You can view the return policy 'HERE' . We offer a try before you buy experience so you can make an informed decision.
|
Back